← Sellerfold
Sellerfold · Core founder build
Terms
These terms cover a Sellerfold Core founder build bought online. "We" means Zenfold Labs LLC, which operates Sellerfold. "You" means the business buying the build. Last updated 15 November 2026.
1. What you're buying
- A Sellerfold hub (Today, Approvals, Issues, Agents) hosted by us.
- A COO brief every morning, with checks that each agent actually produced its output.
- Hand-it-work: tasks you give it in plain English come back as proposals for your approval.
- The three agents you chose at checkout.
- A connection to one US Amazon seller account (Professional selling plan) through Amazon's Selling Partner API.
Anything not listed is outside a Core build, including more seller accounts, other channels, the inbox pulse, and listing or price changes written back to Amazon. Those are in Operate and Command.
2. Price and payment
- Build: $2,997 (founder rate, limited to the first five builds). $1,498.50 is paid at checkout. The remaining $1,498.50 is invoiced once your first agents are running, and is due within 7 days of the invoice.
- Monthly plan: $297 a month, starting the day your build is delivered, billed monthly in advance. It covers hosting, AI usage within your plan's monthly allowance, security updates and fixes, and is needed to keep your command center running.
- Prices are in US dollars and exclude any taxes that apply.
- You pay for your own Amazon selling plan and any other subscriptions you use.
- If your account reaches its monthly AI allowance, agents pause until the next month unless we agree a higher allowance with you in writing first.
3. Kickoff and delivery
- We hold a 60-minute kickoff with you within 5 business days of your deposit, at a time you book.
- At kickoff you connect your own systems. You keep your logins; we never ask for your passwords.
- The build is delivered within 30 days of kickoff. "Delivered" means your hub is live and the three agents have each completed a run with real output.
- Delays caused by waiting on you (for example, a connection you haven't approved yet) extend the delivery date by the same amount. We'll tell you in writing when that happens.
4. Refunds
- Your deposit is refunded in full if, at kickoff, a system needed for your chosen agents can't be connected, or if we don't deliver within 30 days of kickoff for reasons on our side.
- You can cancel before kickoff for a full refund of the deposit.
- Once the build is delivered, the build fee isn't refundable.
- The monthly plan can be cancelled at any time. It stops, and your command center is switched off, at the end of the month already paid. Months already started aren't refunded.
5. What it does and doesn't do
- Agents read your connected systems and prepare work for you. Emails are drafted, never sent without your approval, except flows you have specifically approved to send on their own.
- Agents never sign in to your accounts, never enter passwords or payment details, and never change your systems without your approval.
- We don't promise any amount of time saved, revenue or other result. What it's worth depends on your business, and you judge it from your own results.
- Reports are built from your connected data. If a source fails, it is shown as failed, not estimated. You remain responsible for checking anything before you send or act on it.
6. Your data
- Your data is used only to run your command center. We don't sell it or use it for anything else.
- Connection keys are encrypted before they're stored. Every customer's data is kept separate from every other customer's.
- When you cancel, we disconnect your systems and delete your data within 30 days, or sooner on request.
7. Limits
To the extent the law allows, our total liability under these terms is limited to the amount you paid us in the 12 months before the claim. We aren't liable for indirect or consequential losses, including lost profits. These terms are governed by the laws of the State of Ohio.
8. Contact
Questions, cancellations and refunds: email us.