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Sellerfold

Privacy

This policy covers Sellerfold and the other Zenfold Labs command centers, operated by Zenfold Labs LLC. Last updated 15 November 2026.

What we collect

• Your account: your name, business name, email and the settings you choose.
• Data from systems you connect: only what your agents need to do their jobs, such as sales, inventory, shipments, listings, account health and, if you connect email, the messages the inbox pulse reads.
• Files you choose: files you upload, and files in the OneDrive folders you pick on the Files page. Nothing outside those folders is read. We keep only their text, encrypted, so your agents can work from them, and delete it when you remove the file or folder, disconnect, or delete your account. Files your command center makes are saved to your OneDrive only after you approve them.
• Payment: handled by Stripe. We don't see or store your card details.
• Usage logs: when agents run, errors and sign-ins, kept to run and secure the service. Logs never contain your passwords or connection keys.

We don't request access to your customers' personal information from Amazon.

How we use it

• To run your command center: the brief, agents, reports, issues and proposals you approve.
• To support you and to keep the service secure.
• We don't sell your data, use it for advertising, or use Amazon data to train or improve AI models.

Who processes it

• Hosting: our cloud host runs the app and database.
• AI provider: to write briefs, answer your questions and plan work you hand over, limited data is sent to our AI provider under terms that don't use it for model training.
• Payments: Stripe.

Each receives only what it needs, over encrypted connections.

Security

• Everything is encrypted in transit. Connection keys, and the text of your files, are encrypted before they're stored.
• Every customer's data is kept separate from every other customer's.
• Agents never sign in to your accounts and never change anything without your approval.

Keeping and deleting it

We keep your data while your command center is active. When you cancel or disconnect a system, its keys are deleted at once and its data within 30 days. You can ask us to delete everything sooner.

Your choices

You can disconnect any system at any time: in the app, or for Amazon in Seller Central under Manage Your Apps. To see, correct or delete your data, email our support address.